Exceptional Customer Service
To develop the participants’ skills and behaviors to offer exceptional customer service
Weekly class
Weekly class
RM 200/month
RM 50.00/hour
60 minutes
Max 20 learners per class
Course Highlights
Meets 1 time per week
Max 20 learners per class
60 minutes per session
Online class (via Zoom / Google Meet)
Communicates in English, Malay
About this course
Providing outstanding customer service and positive customer experiences often make the difference between gaining and keeping a customer or losing one. Each and every one of us serves customers, whether we realize it or not, either on the frontline of a company, or supporting other staff.
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