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Exceptional Customer Service

To develop the participants’ skills and behaviors to offer exceptional customer service
Weekly live class
Exceptional Customer Service
Weekly live class

60 minutes

Max 20 learners per class

Course Highlights

Meets 1 time per week
Max 20 learners per class
60 minutes per session
Online class (via Zoom / Google Meet)
Communicates in English, Malay

About this course

Providing outstanding customer service and positive customer experiences often make the difference between gaining and keeping a customer or losing one. Each and every one of us serves customers, whether we realize it or not, either on the frontline of a company, or supporting other staff.